Nexaforge manages 2 data types including taskmaster profiles. Helps you organize, track, and share your work in 1 place for teams and solo users.

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Evidence Requirements

What evidence you need to provide when filing a dispute or refund request.

3 min read Last Updated: 2026-07-22

Step-by-Step Guide

Photos and Videos

Take clear photos or videos showing the issue — incomplete work, damage, or quality problems. Visual evidence is the most impactful.

Platform Messages

Messages sent through Nexaforge's in-app messaging are automatically available as evidence. Keep all communication on the platform — off-platform messages can't be verified.

Timestamps

Provide context about when the issue occurred. The platform logs timestamps for bookings, messages, and completion — these help establish a timeline.

Documentation

Any relevant documents — contracts, agreements, receipts, or third-party assessments — that support your case. The more evidence, the stronger your claim.

Helpful Tips

Take photos before and after the service to document the condition.
Never communicate about bookings outside the platform — off-platform evidence isn't accepted.

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